Transforming Lab Order Management for Medallion Labs (Case Study)
In the dynamic sector of laboratory management, transitioning from traditional, manual processes to sophisticated digital systems is pivotal for enhancing operational efficiency and fostering innovation. This transformation was exemplified in the collaboration between Architegrity and Simplica Corporation, aimed at revolutionizing the order management system of Medallion Labs, a leading analytical testing and consulting service provided by General Mills. This case study outlines Architegrity’s role in elevating Medallion Labs’ services through an innovative LabWare LIMS integration, executed with precision by Simplica.
Project Overview
The initiative focused on digitizing Medallion Labs’ order submission workflow, moving away from a paper-based system towards an e-commerce style online portal. Simplica’s expertise in web development was instrumental in crafting a solution that seamlessly integrated with both Medallion Labs’ existing WordPress website and the LabWare LIMS, automating order entry directly into the system. This strategic move aimed to boost operational efficiency and minimize manual data entry errors.
Services Offered by Architegrity
Research & Analysis
Engaged in extensive requirement gathering, goal definition, persona creation, and user interviews to understand Medallion Labs’ unique needs and the end-users’ expectations.
Design Creation
Spearheaded the design phase with sketching, wireframing, prototyping, and mockups to visualize the online order system.
Testing
Oversaw requirement analysis and test planning, ensuring the system’s reliability and efficiency prior to launch.
Concept Presentation
Defined core features and constructed the information architecture, facilitating brainstorming sessions to refine the project concept.
Implementation Guidance
Provided strategic support during the development phase, ensuring Simplica’s implementation remained aligned with the project’s vision and quality standards.
Key Objectives Achieved
E-commerce Style Order Process
The intuitive online system developed by Simplica allowed for digital order submissions, echoing the efficiency of modern e-commerce platforms.
Seamless Integration with LabWare LIMS
Automated order creation within LabWare LIMS upon submission, significantly enhancing operational efficiency.
Real-Time Order Tracking
Enabled customers to monitor their order’s progress and access results, improving transparency and satisfaction.
Impact
The implementation of this integrated order management system marked a significant advancement for Medallion Labs. With over half of the orders now processed through the digital portal, the project not only achieved customer approval but also represented a critical step towards Medallion Labs’ digital transformation, setting a benchmark in the industry for operational excellence and customer service.
Conclusion
The collaboration between Architegrity and Simplica on the Medallion Labs project stands as a powerful demonstration of digital transformation’s impact in the laboratory management space. Through strategic planning, innovative design, and expert implementation, Medallion Labs has redefined operational efficiency and customer engagement in the industry.
Ready to Transform Your Lab Management?
Discover how Architegrity can revolutionize your laboratory’s order management system, just as we did for Medallion Labs.
If you’re looking for a partner to help streamline your processes, enhance operational efficiency, and improve customer satisfaction, you’ve come to the right place.
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